
The Dubai International Arbitration Centre (DIAC), and the advantages of Alternative Dispute Resolution

Jafza serves as a vibrant international trade hub, hosting thousands of businesses from more than 130 countries. Each of these enterprises operate within a dynamic and diverse environment. Within this multifaceted landscape, there exists an inherent need for a sturdy, impartial, and appropriate dispute resolution mechanism. This mechanism is not simply a matter of convenience; rather, it stands as a crucial component that ensures seamless business operations and upholds the integrity of commercial agreements.
The indispensable role of dispute resolution in business
In the complex realm of commerce, conflicts are unavoidable. These disputes may arise due to various factors, including differing interpretations of contracts, varying expectations among involved parties, or disruptions in business activities. When such disputes arise, they carry the potential to pause operations, deplete valuable resources, and compromise reputations. Therefore, a dependable, cost-effective, and impartial dispute resolution mechanism is a fundamental element of strategic planning. This element is crucial for maintaining business continuity, managing risks, and mitigating damages.
A new paradigm: Alternative Dispute Resolution and arbitration
Alternative Dispute Resolution (ADR) presents a comprehensive solution for businesses to settle disputes outside the conventional court system. ADR methods, encompassing arbitration, mediation, and negotiation, assist businesses in navigating the potential intricacies and delays linked with traditional litigation. Consequently, they save valuable time and resources, a pivotal factor for businesses functioning within a competitive global landscape.
- Confidentiality: Unlike traditional litigation, which is public, arbitration ensures confidentiality, providing businesses with a shield against potential reputational damage that could arise from airing their disputes in the public sphere.
- Flexibility: Arbitration grants parties the freedom to customise the process according to their individual needs. They can make decisions on various aspects, including the number of arbitrators, language of proceedings, and choice of seat, rendering arbitration highly adaptable to specific dispute contexts.
- Global enforceability: As a result of international conventions like the New York Convention, arbitral awards are acknowledged and enforceable in more than 150 countries worldwide. This aspect stands as a crucial advantage, particularly in cases involving cross-border disputes.
DIAC provides businesses with a well-defined and efficient pathway for dispute resolution. It offers a mechanism that minimises business risks, safeguards investments, and serves as a cornerstone for commercial success. By transforming potential business challenges into manageable situations, DIAC contributes to establishing a stable and reliable business environment that fosters growth and development.
With nearly three decades of experience and a strong dedication to offering top-tier dispute resolution services, DIAC holds a leadership position in the field of arbitration. Its panel of arbitrators comprises seasoned professionals from various fields and nationalities, well-equipped to handle a wide array of disputes across diverse sectors.
In 2022, DIAC managed 340 cases, out of which 44 per cent were related to international disputes. The aggregate value in disputes was an astonishing AED 11.2 billion (approximately USD 3.1 billion). This data underscores DIAC’s capacity to address high-value disputes and its esteemed standing within the global arbitration community.
Dubai International Arbitration Centre: A leader in dispute resolution
Arbitration, a significant facet of ADR, offers distinct advantages that businesses find appealing:
- Broad expertise: DIAC’s extensive experience across various sectors ensures that disputes are resolved by arbitrators who possess a deep understanding of the unique challenges and nuances within the particular industry.
- Expedited procedures: The recently introduced option of expedited arbitration offers a swifter means of resolving disputes compared to non-expedited arbitration. Parties can now utilise this option under DIAC’s Arbitration Rules 2022.
- Seat of arbitration: DIAC’s default seat of arbitration is DIFC, where the DIFC Arbitration Law governs the arbitral proceedings, and the DIFC Courts serve as the supervisory authority.
- Neutrality: DIAC’s status as an independent entity ensures that all disputes are resolved without any bias or predisposition.
Incorporating the DIAC Arbitration Rules into business contracts enables companies to incorporate a globally recognised dispute resolution process into their operational framework. An arbitration clause within a contract signifies the consensus of all parties to direct any disputes or disagreements to arbitration under DIAC.
The arbitration clause must encompass the following elements: the number of arbitrators to be appointed; the legal seat of the arbitration; the language for conducting the arbitration; the city and/or country; the procedural laws intended by the parties to govern the arbitration proceedings; and the rules and language for conducting the arbitration procedures and issuing judgments.
Incorporating the DIAC Arbitration Rules into business contracts enables companies to incorporate a globally recognised dispute resolution process into their operational framework”