Our History, Vision & Promise

Our History

Jafza, the trade catalyst, has evolved into a unique trade ecosystem that reduces cost, while enabling new opportunities for growth.
From our humble beginnings in 1985, as part of the vision of His Highness Sheikh Rashid Bin Saeed Al Maktoum, we have matured into an ever expanding business platform that is ready for today. We have grown from a small operation of just 19 companies into a thriving business community with over 7,000 companies that continues to expand. Our customers grew to 500 in the first decade of operation, with that number doubling in half that time. In the past decade, Jafza has achieved fourfold growth in its number of customers.
Today, Jafza is a dynamic base for thousands of businesses, from over 100 countries, sustaining over 144,000 jobs and attracting more than 32% of the UAE’s foreign direct investment; all the while exceeding 50% of Dubai’s total exports, with an phenomenal value for trade of $87.6 billion.
Jafza’s consistent growth can be attributed to our visionary initiatives. Technologically, we foresaw that online communication would become integral to business as early as 1988 when we identified it as a key channel and created our own online presence. In 2007 Jafza commissioned the largest Customer Relationship Management (CRM) system in the region, processing close to a million transactions a year, including visas, licenses, leases and other services.
This drive for excellence was first rewarded in 1996, when Jafza became the first free zone to be awarded ISO certification. Keeping in step with this success, Jafza won the Dubai Government Excellence Program (DGEP) in 2004 and the Dubai Quality Award 2005 and 2010.
With all the right resources in one place we have the foundations for you to tap into fresh opportunities with suppliers, trade partners and logistics providers to reduce your costs and increase your profits

Our Vision

To be the leading global provider of sustainable industrial and logistics infrastructure solutions.

Our Promise

To our customers: We will strive to enhance your success.

To our employees: Together we will build a challenging and rewarding environment

To our partners: We will continue to grow together.

To our community: We will add value to enrich the environment.

To our shareholders: We will continue to be a profitable contributor.